Last Updated: 27-11-2024

At Sreelaxmi Enterprises, we are dedicated to delivering your orders in a timely and efficient manner. This Shipping Policy outlines the terms and conditions regarding the shipping and delivery of products purchased from our WooCommerce website https://sreelaxmi.group/. By placing an order, you agree to the terms of this policy.

Shipping Locations

We currently ship to the following locations:

  • [List of countries, regions, or areas]
  • If your location is not listed, please contact us to inquire about shipping options.

Shipping Charges

Domestic Shipping

  • Shipping charges for domestic orders are calculated based on the weight, dimensions, and destination of the package.
  • Any applicable taxes or fees will be displayed at checkout.

International Shipping

  • International shipping charges vary based on the destination, weight, and shipping method selected.
  • Customers are responsible for any customs duties, taxes, or fees imposed by the destination country.

Shipping Methods and Delivery Times

Shipping Methods

  • We offer the following shipping methods:
  • Standard Shipping: Estimated delivery within [X-Y] business days.
  • Express Shipping: Estimated delivery within [X-Y] business days.

Processing Times

  • Orders are processed within [X] business days after payment confirmation.
  • Orders placed on weekends or public holidays will be processed on the next business day.

Order Tracking

  • Once your order is shipped, we will provide a tracking number via email.
  • You can use this tracking number to monitor the status of your shipment on the courier’s website.

Delivery Issues

Delayed Deliveries

  • While we strive to ensure timely delivery, delays may occur due to unforeseen circumstances such as weather, customs clearance, or courier issues.
  • If your order is delayed, please contact us for assistance.

Lost or Damaged Packages

  • If your package is lost or damaged during transit, please notify us immediately.
  • We will work with the courier to investigate and resolve the issue. Refunds or replacements will be provided as applicable.

Incorrect Address

  • Customers are responsible for providing accurate shipping information.
  • Sreelaxmi Enterprises is not liable for orders shipped to incorrect addresses provided by the customer.

Restrictions

  • Certain products may be subject to shipping restrictions due to regulations or carrier limitations.
  • We will notify you if your order is affected by any such restrictions.

Contact Us

For any questions or concerns regarding shipping, please contact us:
Sreelaxmi Enterprises
Email: sales@sreelaxmi.group
Phone:9059069307
Address: #5-5/141, Street No. 5, Rajalingam Colony Phase-1, Boduppal Hyderabad-500092